Allycar (“Allycar,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, request information, make a reservation, or communicate with us by email, phone, WhatsApp, or SMS.
1. Information We Collect
We may collect personal information such as:
- Name
- Email address
- Phone number
- Pickup and drop-off details
- Rental preferences and vehicle interests
- Travel-related information you share with us
- Communications and support messages
- Any other information you voluntarily provide when contacting us
2. How We Use Your Information
We may use your information to:
- Respond to rental inquiries
- Provide quotes and reservation assistance
- Send booking confirmations and service updates
- Offer customer support before, during, and after a rental
- Improve our services, website, and customer experience
- Communicate important operational or service-related information
- Detect, prevent, or address misuse, fraud, or security issues
- Comply with legal, regulatory, contractual, or recordkeeping obligations
3. SMS, WhatsApp, Email, and Other Communications
By providing your phone number through our website, forms, or direct communication with our team, you consent to receive communications from Allycar related to your rental inquiry, quote, reservation, booking updates, customer support, and other service-related matters.
Message and data rates may apply depending on your carrier. Message frequency may vary based on your interaction with our team and the status of your request or reservation.
You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly at booking@allycar.com.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, understand website usage, and support affiliate referral tracking.
At this time, our website may use tools such as:
- Google Tag Manager, which helps us manage scripts and tags on our website.
- AWIN affiliate tracking, which may place or read tracking data to identify when a visitor arrives through an affiliate partner so commissions can be attributed correctly.
Cookies are small files stored on your device. Depending on your browser settings and location, you may be able to control or disable cookies through your browser or device settings. Disabling certain cookies may affect parts of the website or reservation experience.
5. Sharing of Information
We do not sell your personal information for monetary consideration. We may disclose personal information only when reasonably necessary to operate our business, provide services, comply with legal obligations, protect rights and safety, or support business operations.
We may share information with trusted service providers such as:
- Booking and reservation system providers
- Website hosting and infrastructure providers
- Communication service providers (such as SMS, email, or messaging tools)
- Affiliate and referral tracking providers
- Analytics or tag-management providers
- Professional advisers, law enforcement, or regulators where legally required
6. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
Allycar is a United States business. If you access our website or use our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate. Those jurisdictions may have data protection laws that differ from those in your country of residence.
9. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information, subject to applicable legal exceptions and verification requirements. California consumers may also have specific rights under the California Consumer Privacy Act, including rights to know, delete, opt out of sale or sharing where applicable, and non-discrimination for exercising their privacy rights. :contentReference[oaicite:1]{index=1}
To submit a privacy request, please contact us using the details below.
10. Third-Party Services
Our website and services may rely on third-party providers and integrations. These third parties may have their own privacy notices or policies governing how they process information. We encourage you to review those policies when relevant.
11. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it. :contentReference[oaicite:2]{index=2}
12. Visitors from the European Union and Other Regions
If you are located in the European Union, United Kingdom, or another jurisdiction with data protection laws, you may have additional rights depending on the applicable law and the circumstances of processing. The GDPR can apply to certain businesses outside the EU when they offer goods or services to individuals in the EU or monitor their behavior. :contentReference[oaicite:3]{index=3}
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes become effective means the updated version will apply to your interactions with us, to the extent permitted by law.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
- Email: booking@allycar.com
- Phone: +1 (689) 266-9911
- Website: www.allycar.com